Survey Metrics
Response Rate Calculator
Calculate your survey response rate and see how it compares to industry benchmarks.
Calculate Your Response Rate
Tips to Improve Your Response Rate
📧
Optimize your subject line
Personalized subject lines can increase open rates by 26%
⏱️
Keep it short
Surveys under 5 minutes have 2x higher completion rates
🎁
Offer incentives
Even small rewards can boost response rates by 10-15%
📱
Mobile-friendly design
50%+ of surveys are now completed on mobile devices
🔔
Send reminders
A single reminder can increase responses by 25%
🎯
Time it right
Tuesday-Thursday mornings typically see highest engagement
What is Response Rate?
Response rate is the percentage of people who completed your survey out of the total number who received it.
Formula
(Responses ÷ Sent) × 100
Industry Benchmarks
Email surveys 10-30%
Internal/Employee 30-50%
Customer feedback 10-25%
Social/Public 2-15%
In-app popups 15-30%
Why Response Rate Matters
- • Higher rates = more representative data
- • Low rates may indicate survey fatigue
- • Affects statistical validity of results
- • Helps optimize future survey campaigns