Customer Feedback 10 questions · 4-5 minutes · intermediate
Volunteer Experience Survey Questions
Gather feedback from volunteers about their experience with your organization. Measure satisfaction, engagement, and identify ways to improve volunteer retention.
Questions
1
How long have you been volunteering with us?
- First time
- Less than 6 months
- 6-12 months
- 1-2 years
- More than 2 years
Multiple Choice · Required
2
How satisfied are you with your volunteer experience overall?
Rating (1-5) · Required
3
How meaningful and impactful does your work feel?
Rating (1-5) · Required
4
How well were you trained for your volunteer role?
Rating (1-5) · Required
5
How supported do you feel by the organization's staff?
Rating (1-5) · Required
6
Why do you volunteer with us?
- Belief in the mission
- Personal fulfillment
- Meeting new people
- Learning new skills
- Resume building
- Giving back to community
- Required service hours
Checkboxes · Required
7
How well does the organization communicate with volunteers?
Rating (1-5) · Required
8
How likely are you to continue volunteering?
- Definitely will continue
- Probably will continue
- Undecided
- Probably won't continue
- Definitely won't continue
Multiple Choice · Required
9
How likely are you to recommend volunteering here to others?
NPS (0-10) · Required
10
What would improve your volunteer experience?
Long Text
Template Info
- Questions
- 10
- Est. Time
- 4-5 minutes
- Difficulty
- intermediate
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Customer Feedback
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volunteernonprofitcommunity servicevolunteer management