Customer Feedback 10 questions · 3-5 minutes · beginner
Subscription Box Customer Feedback Survey Questions
Gather feedback from subscription box customers about product selection, packaging, and value. Understand preferences to improve curation and reduce churn.
Questions
1
How satisfied are you with this month's box?
Rating (1-5) · Required
2
How long have you been a subscriber?
- This is my first box
- 1-3 months
- 4-6 months
- 7-12 months
- Over a year
Multiple Choice · Required
3
How would you rate the variety of products?
Rating (1-5) · Required
4
How would you rate the quality of products?
Rating (1-5) · Required
5
How was the perceived value compared to the subscription price?
- Excellent value
- Good value
- Fair value
- Below expectations
- Poor value
Multiple Choice · Required
6
How well do the products match your preferences?
Rating (1-5) · Required
7
Which products from this box will you actually use?
- All products
- Most products
- About half
- A few items
- None/very few
Checkboxes · Required
8
How would you rate the packaging and presentation?
Rating (1-5) · Required
9
How likely are you to recommend our subscription to a friend?
NPS (0-10) · Required
10
What types of products would you like to see in future boxes?
Long Text
Template Info
- Questions
- 10
- Est. Time
- 3-5 minutes
- Difficulty
- beginner
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Customer Feedback
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subscription boxrecurring revenueproduct curationunboxing