TofuSurveys
Customer Feedback 10 questions · 3-4 minutes · beginner

Salon and Spa Customer Feedback Survey Questions

Gather feedback from salon and spa clients about their service experience. Evaluate stylist performance, atmosphere, and satisfaction to improve client retention.

Questions

1

How would you rate your overall experience today?

Rating (1-5) · Required
2

What service did you receive?

  • Haircut/styling
  • Hair coloring
  • Massage
  • Facial
  • Nails/manicure/pedicure
  • Waxing
  • Other
Multiple Choice · Required
3

How satisfied are you with the results of your service?

Rating (1-5) · Required
4

How would you rate your stylist/therapist?

Rating (1-5) · Required
5

How relaxing and comfortable was the atmosphere?

Rating (1-5) · Required
6

How clean and well-maintained was the facility?

Rating (1-5) · Required
7

How was the wait time for your appointment?

  • No wait
  • Short wait
  • Moderate wait
  • Long wait
Multiple Choice · Required
8

How would you describe the value for price?

  • Excellent value
  • Good value
  • Fair value
  • Overpriced
Multiple Choice · Required
9

How likely are you to recommend us to friends?

NPS (0-10) · Required
10

Any suggestions for improving your experience?

Long Text

Template Info

Questions
10
Est. Time
3-4 minutes
Difficulty
beginner
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Customer Feedback

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Tags

salonspabeauty serviceshair stylist

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