Customer Feedback 11 questions · 5-6 minutes · intermediate
Real Estate Buyer Feedback Survey Questions
Gather feedback from home buyers about their experience. Evaluate agent performance, communication, and overall satisfaction to improve client service.
Questions
1
How did you find our agency?
- Online search
- Referral from friend/family
- Social media
- Yard sign
- Open house
- Previous client
- Other
Multiple Choice · Required
2
How satisfied were you with your agent's knowledge of the local market?
Rating (1-5) · Required
3
How responsive was your agent to your questions and needs?
Rating (1-5) · Required
4
How well did your agent understand your requirements?
Rating (1-5) · Required
5
How would you describe the communication frequency?
- Just right
- Could have been more frequent
- Too frequent
Multiple Choice · Required
6
How satisfied were you with the property options presented?
Rating (1-5) · Required
7
How helpful was your agent during negotiations?
Rating (1-5) · Required
8
How smooth was the closing process?
Rating (1-5) · Required
9
Did the home buying process meet your timeline expectations?
- Faster than expected
- As expected
- Took longer than expected
Multiple Choice · Required
10
How likely are you to recommend our agency to friends or family?
NPS (0-10) · Required
11
What could we have done to make your home buying experience better?
Long Text
Template Info
- Questions
- 11
- Est. Time
- 5-6 minutes
- Difficulty
- intermediate
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Customer Feedback
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real estatehome buyingagent feedbackproperty