Customer Feedback 7 questions · 2-3 minutes · beginner
Post-Purchase Survey Questions
Gather feedback immediately after a customer makes a purchase. Understand the buying experience, product expectations, and likelihood of repeat business.
Questions
1
How would you rate your overall shopping experience?
Rating (1-5) · Required
2
How easy was it to find what you were looking for?
Rating (1-5) · Required
3
How smooth was the checkout process?
Rating (1-5) · Required
4
What influenced your decision to purchase from us?
- Price
- Product quality
- Brand reputation
- Convenience
- Recommendation
- Other
Multiple Choice · Required
5
How likely are you to shop with us again?
- Very likely
- Somewhat likely
- Neutral
- Somewhat unlikely
- Very unlikely
Multiple Choice · Required
6
What could we have done to make your experience even better?
Long Text
7
Any other comments about your purchase experience?
Long Text
Template Info
- Questions
- 7
- Est. Time
- 2-3 minutes
- Difficulty
- beginner
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Customer Feedback
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purchaseecommerceshoppingcheckoutcustomer