Healthcare Patient Experience Survey Questions
Measure patient experience across all touchpoints of their healthcare journey. Evaluate provider communication, wait times, facility quality, and care coordination.
Questions
How would you rate your overall experience at our facility?
How easy was it to schedule your appointment?
How long did you wait past your appointment time?
- Seen on time
- Less than 15 minutes
- 15-30 minutes
- 30-60 minutes
- More than 60 minutes
How friendly and helpful was the front desk staff?
How well did your provider listen to your concerns?
How clearly did your provider explain your condition and treatment?
Did your provider spend enough time with you?
How clean and comfortable was the facility?
How well were your questions answered?
Were you given clear instructions for follow-up care?
- Yes, very clear
- Somewhat clear
- Not clear
- No instructions given
- Not applicable
How likely are you to recommend our practice to friends or family?
Is there anything we could have done to improve your visit?
Template Info
- Questions
- 12
- Est. Time
- 5-7 minutes
- Difficulty
- intermediate