Customer Feedback 11 questions · 4-5 minutes · intermediate
Gym Membership Satisfaction Survey Questions
Measure member satisfaction with fitness center facilities and services. Evaluate equipment quality, cleanliness, staff, and overall gym experience.
Questions
1
How satisfied are you with your gym membership overall?
Rating (1-5) · Required
2
How often do you visit the gym?
- 5+ times per week
- 3-4 times per week
- 1-2 times per week
- A few times per month
- Rarely
Multiple Choice · Required
3
How would you rate the quality and variety of equipment?
Rating (1-5) · Required
4
How clean and well-maintained is the facility?
Rating (1-5) · Required
5
How helpful and friendly is the staff?
Rating (1-5) · Required
6
Which amenities do you use?
- Cardio equipment
- Weight training
- Group fitness classes
- Personal training
- Pool/sauna
- Locker rooms
- Childcare
Checkboxes · Required
7
How crowded is the gym during your typical visit?
- Never crowded
- Sometimes crowded
- Often crowded
- Always crowded
Multiple Choice · Required
8
How convenient are the gym's operating hours?
Rating (1-5) · Required
9
How would you rate the value for your membership price?
Rating (1-5) · Required
10
How likely are you to recommend our gym to friends?
NPS (0-10) · Required
11
What improvements would you like to see at our gym?
Long Text
Template Info
- Questions
- 11
- Est. Time
- 4-5 minutes
- Difficulty
- intermediate
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Customer Feedback
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gymfitness centerhealth clubwellness