Customer Feedback 10 questions · 3-4 minutes · beginner
Food Delivery App Feedback Survey Questions
Measure customer satisfaction with food delivery services. Evaluate app usability, delivery speed, food quality, and overall experience.
Questions
1
How satisfied are you with your overall order experience?
Rating (1-5) · Required
2
How easy was it to find what you wanted in the app?
Rating (1-5) · Required
3
How accurate was the estimated delivery time?
Rating (1-5) · Required
4
How was the food temperature when it arrived?
- Perfect temperature
- Slightly cooled but acceptable
- Too cold
- Too hot
Multiple Choice · Required
5
How would you rate the food quality and freshness?
Rating (1-5) · Required
6
Was your order accurate?
- Yes, completely correct
- Minor issues
- Missing items
- Wrong items
Multiple Choice · Required
7
How friendly and professional was the delivery driver?
Rating (1-5)
8
How would you rate the delivery fees and pricing?
- Very reasonable
- Acceptable
- Slightly high
- Too expensive
Multiple Choice · Required
9
How likely are you to order from us again?
NPS (0-10) · Required
10
Any feedback to improve your ordering experience?
Long Text
Template Info
- Questions
- 10
- Est. Time
- 3-4 minutes
- Difficulty
- beginner
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Customer Feedback
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food deliveryrestaurant deliverymobile orderingdelivery app