Customer Feedback 9 questions · 2-3 minutes · beginner
Coffee Shop Customer Feedback Survey Questions
Gather customer feedback on your coffee shop experience. Evaluate drink quality, service speed, atmosphere, and value to improve customer loyalty.
Questions
1
How would you rate your overall experience today?
Rating (1-5) · Required
2
How was the quality of your drink?
Rating (1-5) · Required
3
What did you order?
- Hot coffee/espresso
- Iced coffee
- Tea
- Specialty latte
- Pastry/food
- Multiple items
Multiple Choice · Required
4
How would you rate the speed of service?
Rating (1-5) · Required
5
How friendly and helpful were the baristas?
Rating (1-5) · Required
6
How would you describe the atmosphere?
Rating (1-5) · Required
7
How often do you visit our coffee shop?
- Daily
- Several times a week
- Weekly
- Monthly
- First visit
Multiple Choice · Required
8
How likely are you to recommend us to a friend?
NPS (0-10) · Required
9
Any suggestions for improvement?
Long Text
Template Info
- Questions
- 9
- Est. Time
- 2-3 minutes
- Difficulty
- beginner
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Customer Feedback
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coffee shopcafefood servicehospitality