B2B Client Satisfaction Survey Questions
Measure business client satisfaction with your products and services. Evaluate account management, support quality, and partnership value to strengthen client relationships.
Questions
How satisfied are you with our overall partnership?
How well do our products/services meet your business needs?
How responsive is your account manager to requests?
How would you rate the quality of customer support?
Our solutions have delivered measurable value to your organization.
How satisfied are you with the onboarding and implementation process?
How would you describe the ROI from our partnership?
- Exceeded expectations
- Met expectations
- Slightly below expectations
- Below expectations
- Too early to tell
How well do we understand your industry and business challenges?
Which aspects of our service are most valuable?
- Product quality
- Customer support
- Account management
- Training/onboarding
- Integration capabilities
- Reporting/analytics
- Strategic guidance
How likely are you to renew your contract?
- Definitely will renew
- Probably will renew
- Undecided
- Probably won't renew
- Definitely won't renew
How likely are you to recommend us to other businesses?
What could we do to add more value to your business?
Template Info
- Questions
- 12
- Est. Time
- 5-7 minutes
- Difficulty
- advanced