Customer Feedback 11 questions · 4-6 minutes · intermediate
Apartment Rental Satisfaction Survey Questions
Measure tenant satisfaction with rental properties and management. Evaluate maintenance responsiveness, amenities, and overall living experience.
Questions
1
How satisfied are you with your apartment overall?
Rating (1-5) · Required
2
How long have you lived here?
- Less than 6 months
- 6-12 months
- 1-2 years
- 2-5 years
- More than 5 years
Multiple Choice · Required
3
How responsive is management to maintenance requests?
Rating (1-5) · Required
4
How would you rate the quality of maintenance work?
Rating (1-5) · Required
5
How clean and well-maintained are the common areas?
Rating (1-5) · Required
6
Which amenities do you use?
- Fitness center
- Pool
- Package lockers
- Parking garage
- Laundry facilities
- Community spaces
- Pet areas
Checkboxes
7
How safe and secure do you feel in the building?
Rating (1-5) · Required
8
How would you rate your neighbors and community?
Rating (1-5) · Required
9
How likely are you to renew your lease?
- Definitely will renew
- Probably will renew
- Undecided
- Probably won't renew
- Definitely won't renew
Multiple Choice · Required
10
How likely are you to recommend this property to others?
NPS (0-10) · Required
11
What improvements would most enhance your living experience?
Long Text
Template Info
- Questions
- 11
- Est. Time
- 4-6 minutes
- Difficulty
- intermediate
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Customer Feedback
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apartmentrentalproperty managementtenant feedback