Customer Feedback Survey Questions
Gather insights about customer satisfaction, product experience, and service quality.
Example Questions
How satisfied are you with your apartment overall?
From: Apartment Rental Satisfaction Survey Questions →How long have you lived here?
- Less than 6 months
- 6-12 months
- 1-2 years
- +2 more
How satisfied are you with our bank overall?
From: Bank Customer Satisfaction Survey Questions →How long have you been a customer?
- Less than 1 year
- 1-3 years
- 3-5 years
- +2 more
How satisfied are you with our overall partnership?
From: B2B Client Satisfaction Survey Questions →How well do our products/services meet your business needs?
From: B2B Client Satisfaction Survey Questions →All Customer Feedback Templates
Apartment Rental Satisfaction Survey Questions
Measure tenant satisfaction with rental properties and management. Evaluate maintenance responsiveness, amenities, and overall living experience.
Bank Customer Satisfaction Survey Questions
Measure customer satisfaction with banking services. Evaluate branch experience, digital banking, and overall relationship to improve financial service delivery.
B2B Client Satisfaction Survey Questions
Measure business client satisfaction with your products and services. Evaluate account management, support quality, and partnership value to strengthen client relationships.
Childcare Parent Satisfaction Survey Questions
Gather parent feedback on daycare and childcare services. Evaluate caregiver quality, safety, communication, and child development to improve family satisfaction.
Car Dealership Customer Experience Survey Questions
Evaluate customer satisfaction with your auto dealership. Measure sales experience, service quality, and overall satisfaction to improve customer retention.
Coffee Shop Customer Feedback Survey Questions
Gather customer feedback on your coffee shop experience. Evaluate drink quality, service speed, atmosphere, and value to improve customer loyalty.
Customer Satisfaction Survey Questions (CSAT)
Measure customer satisfaction with your products or services using this comprehensive CSAT survey template. Includes questions about overall satisfaction, specific touchpoints, and open feedback.
Customer Support Satisfaction Survey Questions
Evaluate the quality of customer support interactions. Measure response time, agent helpfulness, issue resolution, and overall support experience.
Delivery Experience Survey Questions
Evaluate customer satisfaction with shipping and delivery services. Measure delivery speed, package condition, and overall logistics experience.
E-commerce Post-Purchase Survey Questions
Understand customer shopping experiences after they complete a purchase. Evaluate checkout flow, shipping expectations, and product satisfaction to optimize your online store.
Fitness Class Feedback Survey Questions
Collect feedback from gym members about group fitness classes. Evaluate instructors, class difficulty, scheduling, and facilities to improve member experience and retention.
Food Delivery App Feedback Survey Questions
Measure customer satisfaction with food delivery services. Evaluate app usability, delivery speed, food quality, and overall experience.
Freelancer Project Feedback Survey Questions
Collect client feedback after freelance projects. Evaluate communication, work quality, and professionalism to build your reputation and identify improvement areas.
Gym Membership Satisfaction Survey Questions
Measure member satisfaction with fitness center facilities and services. Evaluate equipment quality, cleanliness, staff, and overall gym experience.
Hotel Guest Satisfaction Survey Questions
Measure guest satisfaction across all touchpoints of their hotel stay. Evaluate check-in experience, room quality, amenities, and staff service to improve hospitality standards.
Insurance Claims Experience Survey Questions
Evaluate policyholder satisfaction with the claims process. Measure speed, communication, and resolution quality to improve claims handling.
Membership Renewal Survey Questions
Understand member intentions before renewal periods. Identify at-risk members, gather feedback on membership value, and improve retention rates.
NPS Survey Questions (Net Promoter Score)
The classic NPS survey to measure customer loyalty. Find out how likely customers are to recommend your business and understand the reasons behind their score.
Nonprofit Donor Feedback Survey Questions
Understand donor motivations and satisfaction with your nonprofit organization. Gather insights to improve donor retention, communication, and fundraising effectiveness.
Real Estate Buyer Feedback Survey Questions
Gather feedback from home buyers about their experience with your real estate agency. Evaluate agent performance, communication, and overall satisfaction to improve client service.
Post-Purchase Survey Questions
Gather feedback immediately after a customer makes a purchase. Understand the buying experience, product expectations, and likelihood of repeat business.
Restaurant Customer Feedback Survey Questions
Gather actionable insights about dining experiences from your restaurant guests. Covers food quality, service, ambiance, and value to help improve customer satisfaction and loyalty.
Retail Store Customer Experience Survey Questions
Measure in-store shopping experiences and customer satisfaction. Evaluate staff helpfulness, product selection, store layout, and checkout process to optimize retail operations.
SaaS Churn Survey Questions
Understand why customers cancel their subscriptions. This exit survey helps identify product gaps, pricing issues, and competitive threats to reduce future churn.
Salon and Spa Customer Feedback Survey Questions
Gather feedback from salon and spa clients about their service experience. Evaluate stylist performance, atmosphere, and satisfaction to improve client retention.
Subscription Box Customer Feedback Survey Questions
Gather feedback from subscription box customers about product selection, packaging, and value. Understand preferences to improve curation and reduce churn.
Volunteer Experience Survey Questions
Gather feedback from volunteers about their experience with your organization. Measure satisfaction, engagement, and identify ways to improve volunteer retention.